Use Case

Reduce Customer Churn

Identify why your users are churning by understanding their experience across your website.

Learn where your users get frustrated

Uncover the areas in your product that frustrate your users and find the drivers behind their churn with AI-led user interviews, surveys and prototype tests.

Test new solutions before you launch

Validate if your solutions will reduce churn by live-testing your prototypes and running AI-led user interviews with your target audience.

Reduce churn with each feature change

Release your feature updates with confidence that they have been tested with real users and address the reasons they churn.